Outsourcing Technology Springfield Missouri

 

Technology

Our IT department consistently goes above and beyond to meet customer expectations.  We have a talented team of dedicated developers that can build, manage and maintain applications to suit each customers needs.  If you can dream it we can do it.  We would love to have a more detailed conversation as to how we can meet your specific needs. Contact us today!

Contact Us!

Systems and Technology Springfield Missouri

Modern Infrastructure

CTA has robust systems that ensure our clients have the highest level of up-time possible. Fiber-connectivity ensures high levels of speed and bandwidth. Secure firewalls and restricted group access controls, mean our client data is always secure. Our IT and development team configures and builds each custom system to get the best performance for each client. We host our systems internally with redundant backup systems running Windows and the latest enterprise Linux operating systems.

Reporting

Want your data at your fingertips? CTA offers a wide range of customized reporting solutions including: real-time reporting, alerts, feedback, and real-time wallboards. We know you need up-to-date information, and our reporting systems help you get it. We can provide the technical support your analysts need, and the extremely high availability of our telephony infrastructure and reporting solutions will never leave you in the dark.

Call Center Technology
Full Service Call Center

Security

At CTA, we put a priority on information security. Our facility is monitored with high-definition video surveillance cameras 24/7/365. We feature a sales floor that is completely free of recording devices, including cell phones, smart watches, and all other electronics. Each of our workstations are locked-down and limit internal and external network access so that we can keep our clients and their customers safe. Our systems and call recordings undergo intense guidelines to remain PCI compliant. CTA also passes an annual penetration test to ensure external-facing products are as secure as possible.