Paul Patton started his journey with CTA in 2007 with 3 employees and $0 in revenue. In 2008, Paul and his wife Lori became partial owners and began running all parts of the business. By 2008, the company had grown into a multi-million dollar company while maintaining the family first culture that our employees and clients know and love. In just 10 years, we have added many campaigns and expanded to employ 200+ people in Springfield and surrounding areas.
CTA has worked with unique clientèle ranging from local mom and pop businesses to Fortune 500 companies. CTA has successfully managed inbound, outbound, and customer service campaigns in diverse industries including life and supplemental insurance, hotel and travel booking, business to business marketing, technical support, and vacation sales. In 2013, Paul and Lori acquired sole ownership of CTA, and the business has continued to grow and thrive under their leadership.
Where We're Going
With an experienced management team operating under excellent ownership, CTA has a bright future ahead. Our current clients are experiencing such great success and growth that we have recently moved into a brand new building that features more than double the space of our previous location. This gives us far more production seats, allowing for expansion across our current campaigns and the ability to service new clients in the future. With this growth, CTA will proudly employ significantly more Springfield residents and make an even greater impact on Springfield and surrounding communities.